Privacy Policy
This Privacy Policy explains how Billbox processes personal data when you use the Billbox mobile app and related services.
Controller / Contact
If you have questions or requests about privacy or account deletion, contact us at info@getbillbox.com.
What data we process
- Account data (e.g. email address; authentication identifiers).
- User content you choose to store in the app (e.g. bills, warranties, notes, attachments such as images/PDFs).
- Usage and technical data needed to operate and secure the service (e.g. timestamps, IP address, diagnostic logs).
- Purchase/subscription signals (e.g. entitlement status, subscription provider). Payment details (like full card numbers) are handled by the relevant payment provider and are not stored by Billbox.
Why we process data
- Provide the service (create and manage your account, store your data, sync across devices).
- Security and reliability (prevent abuse, troubleshoot errors, keep the service stable).
- Subscriptions and billing (manage paid features, handle receipts/webhooks where applicable).
- Support (respond to requests, including deletion requests).
Service providers
We use trusted service providers to deliver the service. Depending on the features you use, this may include:
- Supabase (database, authentication, file storage for your content).
- Netlify (hosting of this website and serverless functions).
- Stripe (payments for web-based subscriptions, where used).
- Apple / Google (in-app purchases and subscription management in their stores, where used).
- Google Cloud Vision (OCR processing if you choose OCR features).
- OpenAI (AI assistant features if enabled; requests are processed server-side and may include the message and minimal context needed to answer).
Retention
We retain data for as long as needed to provide the service, comply with legal obligations, and resolve disputes. If you request account deletion, we will delete or anonymize personal data associated with your account unless we must retain certain data for legal reasons.
Security
We use reasonable technical and organizational measures to protect data. Data in transit is protected with HTTPS. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Your choices and rights
You may request access, correction, deletion, or export of your data where applicable. To submit a request, email info@getbillbox.com.
Account deletion
See Account Deletion for instructions.
Changes
We may update this policy from time to time. The “Last updated” date at the top indicates when changes were made.